Privacy Policy

This Privacy Policy describes how TPE Coaching & Consulting (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from TPECoaching.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to the Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources as set forth below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

• Communicate with you
• Provide the Services
• Process transactions
• Comply with any applicable legal obligations
• Enforce any applicable Terms & Conditions
• Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

• Contact details such as your name, address, phone number, and email
• Order details including billing address, shipping address, and payment confirmation
• Account details such as username and password (if you create an account)
• Shopping information including items you view, save, or add to your cart
• Customer support details such as the information you include in communications with us

Some features of the Services may require you to provide information about yourself. You may elect not to provide this information, but it may limit your access to certain features.

Information We Collect Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include:

• Device and browser information
• IP address and network details
• Activity on the Site such as pages visited, time spent, and items added to your cart

You can adjust your browser settings to refuse cookies, though doing so may impact functionality.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• WooCommerce & CartFlows (for e-commerce functionality and checkout process)
• Payment processors (to securely process payment details and confirm transactions i.e. bank account, credit or debit card information, billing address, etc.)
• Shipping providers (to fulfill orders)
• Whenever you browse our Site, engage with our emails, or interact with our Services or advertisements, we, along with select third party partners, may automatically gather certain information through online tracking tools such as cookies, pixels, web beacons, software integrations, and similar technologies.

Any information we obtain from third parties is treated according to this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see Third Party Websites and Links below.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, provide account access, manage shipping and enable to post reviews.
• Marketing and Promotions: To send promotional communications by email, text message or postal mail, display product or service recommendations, and show relevant offers. You may opt out at any time using the unsubscribe link in our emails.
• Security and Fraud Prevention: To detect and investigate or act against fraudulent, illegal, malicious or unauthorized activity. If you opt in to our Services and register an account, you are responsible for keeping your account credentials safe. It is highly recommended that you do not share your username, password, or other access details with any other party. If you believe your account has been compromised, please contact us immediately.
• Customer Support: To respond to your questions, troubleshoot issues, and improve your user experience.

Cookies

We use cookies to:

• Power and improve our Site and Services (including remembering your preferences)
• Run analytics and understand user interaction
• Deliver relevant marketing and promotional content

Most browsers accept cookies by default, but you can choose to remove or reject them. Note that some features of the Services may not work properly without cookies.

How We Disclose Personal Information

We may share your personal information with trusted third parties for legitimate purposes, including:

• Vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, cloud storage, customer support, fulfillment and shipping)
• Marketing and business partners including WooCommerce and CartFlows who help us advertise and improve services
• When legally required, such as to comply with a subpoena or court order
• In connection with a business transaction, such as a merger or acquisition

We do not sell or rent your personal information.

User Generated Content

The Services may enable you to submit product reviews or other user-generated content. When you choose to submit this content, this information will be made publicly visible. We are not responsible for or can control who has access to this information or how others may use it.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices, and we encourage you to review their policies before providing personal information.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect information from children. If you believe we have collected information about a child, please contact us so we can delete it.

Security and Retention of Your Information

We use reasonable measures to protect your information but cannot guarantee perfect security. How long we retain personal information depends on its use, legal requirements, and business needs.

Your Rights and Choices

Depending on where you live, you may have certain rights, including:

• Right to Access / Know: Accessing and requesting a copy of the personal information we hold about you
• Right to Delete: Requesting correction or deletion of your information
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws. Opting out of promotional emails (using the unsubscribe link).
• Limiting Use of Sensitive Information: Ask us to limit the use or disclosure of sensitive personal information so that it is used only as necessary to provide the Services or deliver the goods you reasonably expect.
• Restriction of Processing: Request that we stop or restrict certain types of processing of your personal information.
• Withdrawal of Consent: If we rely on your consent to process personal information, you may withdraw that consent at any time.
• Appeal: If we decline your request, you have the right to appeal our decision by responding directly to our notice of denial.

• Managing Communication Preferences: We may send you promotional emails from time to time. You may opt out at any point by clicking the unsubscribe link in those emails. If you opt out, we may still send you non-promotional communications, such as order confirmations, account updates, or notices about Services you’ve purchased.
• You may exercise any of these rights where indicated on our Site or by contacting us using the details below.
• We will not discriminate against you for exercising your privacy rights. To protect your information, we may need to verify your identity before processing your request (for example, by confirming your email address or account details). You may also designate an authorized agent to make requests on your behalf, but we may require proof of that authorization as well as direct verification of your identity. We will respond within the timeframe required by applicable law.
• Advertising Services: We use CartFlows and related services to help personalize the advertising you see on third-party websites. To manage how your personal information is used for these services, please visit: https://cartflows.com/privacy-policy/

Complaints

If you have any questions about this Privacy Policy, our privacy practices, or wish to file a complaint regarding how we handle your information, please contact us at:

TPE Coaching & Consulting
P.O. BOX 30281
Fort Lauderdale, FL 33303
Email: info@TPECoaching.com